Order OTC products online or by phone! Your OTC benefit saves you time & money. The catalog below includes items such as:
OTC medications are trusted as a first line of defense in treating minor ailments, helping reduce doctor visits and saving you money. Oklahoma Dual Complete is committed to providing this program to you as a benefit to help you live a healthy lifestyle and improve the quality of your life.
Retiree groups may have a different OTC benefit. Refer to your Benefit Grid for details about your plan or call Customer Service.
Contact Nations Benefits with any questions about the catalog, your order or any login issues at 1-833-899-0614 (TTY users call 711).
Review the OTC benefit in your 2025 Evidence of Coverage for additional information.
For a full list of products and to place an order, visit the NationsBenefits website at the link below.
For a printable catalog, please click below. This catalog lists only the most commonly ordered products. For a complete list of products, visit the NationsBenefits website.
To order:
When placing your first order, you will need to Register. Enter your member ID with no dashes (example: C00xxxxxxxx). If you are having trouble creating an account, call NationsOTC at 1-833-899-0614 .
To place an order by mail, send your completed order form from the catalog to:
Please Note: Order forms should be mailed before the 20th of the month to ensure the order total is applied to the current benefit period. We encourage you to place an order online or by phone if the end of your benefit period is approaching. Please do not send cash or checks in the mail.
Unused money in any one quarter does not roll over to the following quarter. You may spend above your quarterly amount if you want and pay out of pocket for the difference.
Members on a Medicare Retiree group plan may have different benefits. Check your plan year benefit grid or call Customer Service with questions. Be sure to let us know what retiree group you are with.