Your Opinion Counts!
Each year, the Centers for Medicare and Medicaid Services (CMS) randomly surveys members about the care and services that they received from their doctor and from CommunityCare. You may be chosen to share your opinion about the health care services you have received.
The survey does not take long to complete. It has topics about how often you got care as soon as you thought you needed it, how well your doctor coordinated your care and the rating of your prescription drug plan.
If you are randomly chosen to do a survey, you may get the survey in the mail, receive an email or a phone call from Press Ganey, an independent company that does survey work for Medicare and CommunityCare. Your answers are completely confidential. Once all surveys are compiled, CommunityCare receives a general report from Press Ganey.
Your opinion is important! We hope that you will take a few minutes to share your thoughts with us. Your feedback will help us understand how well we are serving you and how we can best serve you in the future. Thank you.