Quality Improvement Program
Quality is a priority for CommunityCare. To help the organization provide high
quality, cost-effective services to its members, the Quality Improvement Program
works to measure, monitor and evaluate clinical care, non-clinical services and work
processes and activities.
The main goal of the Quality Improvement Program is to support the improvement of
clinical care and services provided to members. This includes, but is not limited to:
- Quality of Care
- Availability
- Clinical Projects
- Consumer Safety
- Chronic Conditions
- Utilization and Coordination of Services
Quality improvement projects are designed to improve performance in preventive
care, acute and chronic conditions, selected high volume and/or high risk services
and non-clinical service delivery.