Wallet Benefits

Use your pre-paid Wallet Flex debit card to purchase your wallet benefits. Your card can be used to purchase gym memberships and fitness classes. You can also use your card for non-Medicare covered durable medical equipment like amputation sleeves.

Log into the Nations Online Store to track your purchases or order from the online store. Your eligible Wallet benefits are listed below.

Please keep in mind that you will not be able to use your Wallet Flex card at online retailers such as Amazon or Walmart.com.

Call NationsBenefits if you have questions about or problems with your Wallet Flex Card - 1-833-899-0614 (TTY users call 711).

Platinum plan year maximum of $500

Fitness/Gym memberships

Use your Wallet card for membership at a full-service health or fitness club; group classes for things like tai-chi, yoga, aerobics, etc.
Purchase a wearable device at a retail location or at the Nations Online Store . Wearable devices are limited to $100 per year.

Non-Medicare covered Durable Medical Equipment (DME)

Your wallet includes DME items not covered by Medicare. These are limited to: Mastectomy Edema sleeves, post-extremity amputation sleeves & BKA/AKA stump socks.

Personal Emergency Response System (PERS)

Purchase your Personal emergency response system through the Nations Online Store .

Your plan also includes hearing aid coverage. Information about your hearing aid benefits.

Members on a Medicare Retiree group plan may have different benefits. Check your plan year benefit grid or call Customer Service with questions. Be sure to let us know what retiree group you are with.

If you have questions about joining Senior Health Plan, call our Sales & Marketing Team at (918) 594-5275, Monday through Friday from 8:00 am to 6:00 pm.

If you are a current member, please call Customer Service at (918) 594-5323. We are available Monday through Friday from 8:00 am to 8:00 pm. From October 1 through March 31, our hours include Saturdays, Sundays and some holidays.

TTY/TDD users should call 1-800-722-0353.

If you would like to contact Platinum via mail, please use the following address:

Platinum Customer Service
P.O. Box 3327
Tulsa, OK 74101-3327

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact www.medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all of your options.

You can also get information about the Medicare program and Medicare health plans by visiting www.medicare.gov on the Web or by calling 1-800-MEDICARE (1-800-633-4227). Medicare customer service representatives are available 24 hours a day, 7 days a week to answer questions about Medicare. TTY/TDD users should call 1-877-486-2048.