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Your Opinion Counts!
Each year, the Centers for Medicare and Medicaid Services (CMS) randomly surveys members about the care and services that they received from their doctor and from CommunityCare. You may be chosen to share your opinion about the health care services you have received.
The survey does not take long to complete. It has topics about how often you got care as soon as you thought you needed it, how well your doctor coordinated your care and the rating of your prescription drug plan.
If you are randomly chosen to do a survey, you may get the survey in the mail, receive an email or a phone call from Press Ganey, an independent company that does survey work for Medicare and CommunityCare. Your answers are completely confidential. Once all surveys are compiled, CommunityCare receives a general report from Press Ganey.
Your opinion is important! We hope that you will take a few minutes to share your thoughts with us. Your feedback will help us understand how well we are serving you and how we can best serve you in the future. Thank you.
CommunityCare Choice Medicare Advantage Plans are proudly brought to you by Saint Francis Health System and Ascension St. John, two of the area's premier health systems. (Other physicians and providers are available in our network)
If you have questions about joining Senior Health Plan, call our Sales & Marketing Team at (918) 594-5275, Monday through Friday from 8:00 am to 6:00 pm.
If you are a current member, please call Customer Service at (918) 594-5323. We are available Monday through Friday from 8:00 am to 8:00 pm. From October 1 through March 31, our hours include Saturdays, Sundays and some holidays.
TTY/TDD users should call 1-800-722-0353.
If you would like to contact Senior Health Plan via mail, please use the following address:
Senior Health Plan Customer Service
P.O. Box 3327
Tulsa, OK 74101-3327
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact www.medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all of your options.
You can also get information about the Medicare program and Medicare health plans by visiting www.medicare.gov on the Web or by calling 1-800-MEDICARE (1-800-633-4227). Medicare customer service representatives are available 24 hours a day, 7 days a week to answer questions about Medicare. TTY/TDD users should call 1-877-486-2048.