In-network with Ascension St. John, Hillcrest, OSU Medical and Saint Francis (other providers are available in our network).

Non-Emergency Transportation

Need a ride to your doctor? Senior Health Plan includes non-emergency transportation on all of our plans. If you need a ride to your doctor — either one way or round trip — call Customer Service to schedule a ride.

Members have up to 12 one-way trips each year. A round trip counts as 2 of your 12 trips.

  • Silver Plus and Platinum members pay $0 for transportation, whether one way or round trip.
  • Platinum Plus and Silver (MA only) pay $5 for transportation, whether one way or round-trip.

Rides must be scheduled at least 48 hours in advance of your appointment by calling Customer Service. Once your appointment is over, the receptionist will call your driver and they will pick you up.

There is no mileage restriction — you can use this benefit to get to any of our contracted doctors in the service area.

Members on a Medicare Retiree group plan may have different benefits. Check your plan year benefit grid or call Customer Service with questions. Be sure to let us know what retiree group you are with.