Attention: CommunityCare will be performing systems maintenance Friday, February 21st starting at 5 p.m. through midnight on Saturday, February 22nd. Some online documents, tools and resources may be unavailable during this time. Thank you for your patience.

Clinical Criteria

Clinical criteria are used to guide medical decisions regarding diagnosis, management and treatment in health care.

CommunityCare complies with coverage criteria in statutes, regulations, National Coverage Determinations (NCDs), Local Coverage Determinations (LCDs) and general coverage and benefit conditions in Original Medicare as interpreted by the Centers for Medicare and Medicaid Services.
Medicare Coverage Database Search

When coverage criteria are not fully established in Medicare statutes, regulations, NCDs or LCDs, CommunityCare utilizes coverage criteria based on current evidence in widely used treatment guidelines or clinical literature.
InterQual® Transparency

Supporting websites:
CommunityCare may use the following guidelines to support coverage determinations:
Clinical Reference Guidelines

CommunityCare has a partnership with Dominion to administer supplemental dental benefits for our Medicare Advantage plans. Dominion’s coverage policies can be accessed below.
Dominion Utilization Review Guidelines

CommunityCare has a partnership with Evolent to administer utilization management for Radiation and Medical Oncology for our Medicare Advantage and Commercial plans. Evolent’s coverage policies can be accessed below.
Evolent Policies