In-network with Ascension St. John, Hillcrest, OSU Medical and Saint Francis (other providers are available in our network).
EOBs for plan members are temporarily unavailable to view online. If you have questions about plan benefits, please contact the CommunityCare customer service team for assistance.

Hearing Aid Benefits

Only available with Senior Health Plan Platinum, Platinum Plus and Silver Plans

Members on our Platinum, Platinum Plus and Silver plans pay nothing for up to two hearing aids up to a $500 plan benefit limit. The hearing aid benefit can be used once every two years and includes no copay for a evaluation and fitting exam. CommunityCare has contracted with NationsHearing to provide your hearing aid benefits. Visit their website to schedule your exam and for more information.

NationsHearing websiteFind a Provider

Using your hearing aid benefit is as easy as 1 – 2 – 3:

  1. CALL

    Call 1-877-391-7687 (TTY: 711) and speak with a dedicated Member Experience Advisor who will schedule your hearing test.

  2. TEST

    Take your hearing test close to home. If you need hearing aids, we'll work with you to select the highest quality hearing aids at the best value.

  3. FIT

    We'll work with your local provider to help you get fitted with your new hearing aids and schedule any necessary follow-up visits.

Program Features

  • Annual hearing test with no out of pocket cost
  • Brand-name hearing aids available from all major manufacturers
  • Unbeatable pricing and a 60-day, 100% money-back guarantee
  • Concierge services by dedicated Member Experience Advisors
  • Three follow-up visits
  • 3-year manufacturer's repair warranty
  • 3 years of batteries included
  • One-time replacement coverage for lost, stolen or damaged hearing aids
  • 12- and 18-month financing options available with our 9% APR, no money down

Call 1-877-391-7687 (TTY: 711) to schedule your no-cost hearing test today!

Members on a Medicare Retiree group plan may have different benefits. Check your plan year benefit grid or call Customer Service with questions. Be sure to let us know what retiree group you are with.